Last updated: July 10, 2026
TheWaxLounge LLC, doing business as The Wax Lounge, operates the website at https://www.thewaxlounge.lat and provides professional waxing, skincare, and beauty services at our studio located at 7725 S Woodgreen Rd, West Jordan, 84084-4508, United States. This privacy policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website or booking an appointment, you acknowledge that you have read and understood this policy. If you do not agree with its terms, please refrain from using our services or providing us with your personal data.
We may collect several categories of personal information from you depending on how you interact with our business. The types of data we gather include identifiers such as your full name, email address, telephone number, mailing address, and date of birth. We also collect health-related information that is relevant to providing waxing and skincare services, including skin sensitivities, allergies, medical conditions, medications, and previous reactions to waxing treatments. When you communicate with us via email, phone, text message, or our website contact form, we retain copies of those communications for record-keeping and quality assurance purposes. Our website automatically collects certain technical information when you visit, including your IP address, browser type, operating system, referring URLs, page views, and session duration. We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.
We use the personal information we collect for the following purposes: to schedule and manage your appointments, to send appointment reminders and follow-up communications, to personalize your waxing and skincare treatments based on your skin type and preferences, to process payments and maintain financial records, to respond to your inquiries and customer service requests, to send promotional offers and newsletters if you have opted in to receive them, to improve our website functionality and user experience, to comply with legal obligations and regulatory requirements, and to detect, prevent, and address fraud or security incidents. We do not use your personal data for automated decision-making or profiling that produces legal effects concerning you without your explicit consent.
Our processing of your personal information is based on one or more of the following legal grounds: your explicit consent provided at the time of data collection, the necessity of processing to perform a contract with you including booking and delivering waxing services, our legitimate business interests in operating and improving our studio and website, compliance with applicable legal obligations such as health and safety regulations and tax reporting requirements, and the protection of your vital interests or those of another person in emergency situations.
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, including payment processors, scheduling software vendors, email marketing platforms, website hosting providers, and analytics services. These third parties are contractually bound to protect your data and may use it only for the specific services they provide to us. We may disclose your information when required by law, in response to a valid court order or subpoena, to enforce our terms of service, or to protect the rights, property, or safety of The Wax Lounge, our clients, or others. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction, and we will notify you via email or a prominent notice on our website of any change in ownership or data handling practices.
We retain your personal information only for as long as necessary to fulfill the purposes described in this privacy policy or as required by applicable law. Appointment records and client health intake forms are retained for a minimum of three years following your last visit to comply with professional liability insurance requirements and regulatory obligations. Payment records are retained for the period required by tax authorities. Communications and correspondence are retained for one year after the conclusion of your inquiry. When data is no longer needed, we securely delete or anonymize it using industry-standard methods to prevent unauthorized access or reconstruction.
We implement a variety of administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include Secure Socket Layer encryption for data transmitted between your browser and our servers, firewalls and intrusion detection systems, restricted access to personal data on a need-to-know basis, secure password policies and multi-factor authentication for administrative accounts, regular security audits and vulnerability assessments, and secure offsite backup storage. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute protection of your data. We encourage you to take precautions to protect your personal information when using public networks or shared devices.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access the personal data we hold about you and receive a copy in a portable format, the right to request correction of inaccurate or incomplete data, the right to request deletion of your personal information subject to certain legal exceptions, the right to restrict or object to processing of your data for direct marketing purposes, the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal, and the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within thirty days unless a longer period is required by applicable law.
Our website uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small text files stored on your device by your web browser. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect the functionality of our website and limit your experience. We use Google Analytics and similar services to collect aggregated data about site usage. These services use cookies to generate reports about website traffic and interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Our website may contain links to third-party websites, including payment processing platforms, scheduling systems, and social media pages. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you interact with through our website. Our social media pages, including Instagram and Facebook, are subject to the privacy policies of those platforms. Any information you share on our social media pages is visible to the public and is not covered by this privacy policy. Please exercise caution when sharing personal information through public channels.
Our services are directed to individuals who are at least eighteen years of age or the age of majority in their jurisdiction. We do not knowingly collect personal information from children under the age of thirteen. If we become aware that a child under thirteen has provided us with personal data without verifiable parental consent, we will take steps to delete that information promptly. Parents or guardians who believe their child has submitted personal data to us should contact us immediately so that we can investigate and remove the information. We recommend that parents monitor their children`s online activity and educate them about internet safety and the importance of protecting personal information.
Your personal information may be stored and processed in any country where we maintain facilities or engage service providers. By using our services or providing your personal data, you consent to the transfer of your information to locations outside your country of residence, including the United States. We take appropriate safeguards to ensure that your data receives an adequate level of protection in compliance with applicable data protection laws. When transferring data from the European Economic Area or the United Kingdom to the United States, we rely on Standard Contractual Clauses approved by the European Commission or equivalent transfer mechanisms to ensure an equivalent level of protection for your personal information.
We reserve the right to update or modify this privacy policy at any time to reflect changes in our business practices, legal requirements, or operational needs. When we make material changes, we will notify you by posting the updated policy on this page with a revised effective date at the top of the document. We may also provide additional notification through email if we have your contact information on file. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your personal information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this privacy policy or our data handling practices, please contact us using the following details:
The Wax Lounge
TheWaxLounge LLC
7725 S Woodgreen Rd
West Jordan, 84084-4508
United States
Email: reply@thewaxlounge.lat
Phone: +1 707 627 4659
Website: https://www.thewaxlounge.lat
We aim to respond to all inquiries within five business days. If you are unsatisfied with our response, you may have the right to file a complaint with your local data protection authority.